000 00302nam a2200121Ia 4500
008 201224s9999||||xx |||||||||||||| ||und||
020 _a0-471-55206-2
100 _aPatrick, L, townsend
_95420
245 0 _aQuality in action
260 _aNewyork
_bJohn willey & sons
_c1992
500 _a262
942 _cBK
999 _c7524
_d7508