Kumar, V. <br/><br/>
Customer Relationship Management   A Databased Approach 

 - New Delhi  John Willey  2006 
 - xxiv, 322p 
<br/><br/> Hardcover 
<br/><br/><label>ISBN: </label>0471271330 
<br/><br/><label>Subjects--Topical Terms: </label>
<br/><br/><label>Dewey Class. No.: </label>658.812  / KUC